TaxiDoctorYour Licensing Support Partner

Frequently Asked Questions

Common questions about Taxi Doctor and our independent licensing support.

Taxi Doctor is an independent licensing support service. We help drivers, vehicle owners and operators understand licensing requirements, prepare applications and renewals, and navigate the process more easily.
No. Taxi Doctor is an independent business. We are not affiliated with, endorsed by, authorised by, or acting on behalf of any council or licensing authority.
No. We cannot guarantee the outcome of any application. All licensing decisions are made solely by the relevant council or licensing authority.
Depending on your licensing area, we can assist with new driver applications, renewals, vehicle licensing, operator applications, DBS, medical and DVLA requirements, knowledge test preparation, minibus and PSV-related support, and other licensing matters.
We can guide you through the process and help you prepare information and documents. Where a declaration, signature, identity check or other action must be completed personally by you, you will need to complete that part yourself.
No. Taxi Doctor provides practical and administrative licensing support. We do not provide legal advice.
Yes. Any Taxi Doctor service charge is separate from fees charged by councils, DBS providers, medical practitioners, training providers or other organisations unless we clearly state otherwise.
Processing times are controlled by the relevant licensing authority and can vary. Taxi Doctor cannot guarantee how quickly a council or another organisation will process or decide an application.
You can contact us and we can help you understand what has been requested and assist you with preparing the information where appropriate. The final decision remains with the licensing authority.
Our website currently provides support for matters relating to the Ipswich licensing area and the East Suffolk (Woodbridge) licensing area. More areas may be added as our service expands.
Select your licensing area and the support service you need on the main website, enter your contact details, and send your enquiry to Taxi Doctor through WhatsApp.
Independent support: Taxi Doctor is not affiliated with or acting on behalf of any council. We do not guarantee any licensing outcome. The relevant licensing authority makes all licensing decisions.